Google affirmed it’s dealing with a fix for an unnerving error that may impede some Android clients from calling 911 in a crisis.
The issue was first covered Reddit by a Pixel client who was attempting to find support for his grandma who gave off an impression of being experiencing a stroke.
“My phone got stuck immediately after one ring and I was unable to do anything other than click through apps with an emergency phone call running in the background,” the Redditor wrote. “This is all while the phone informed me that it had sent my location to emergency services. Sadly I couldn’t tell the person on the other end what apartment I was in, or what the actual emergency was as I was unable to speak to a human.”
Since the telephone rings, you may not understand the issue is on your end, reports Mashable. It simply seems as though the line is occupied and nobody is replying. In any case, when you check your call logs, the active calls don’t appear.
Subsequent to researching the detailed issue, Google affirmed it had the option to recreate the issue. The organization said the issue is disengaged to “few gadgets with the Microsoft Teams application introduced when the client isn’t signed in.”
“We determined that the issue was being caused by unintended interaction between the Microsoft Teams app and the underlying Android operating system,” the company said on Reddit. “Because this issue impacts emergency calling, both Google and Microsoft are heavily prioritizing the issue, and we expect a Microsoft Teams app update to be rolled out soon.”
Google said it would be delivering a fix to the Android working framework on Jan. 4. An update to the Teams application was delivered to fix the issue meanwhile.
The organization proposes Android clients do the accompanying to guarantee they are not impacted:
Check assuming that your gadget is running Android 10 or above. Just clients on Android 10 or later forms are conceivably affected.
On the off chance that you have Microsoft Teams downloaded, verify whether you are endorsed in. Just the individuals who have the application downloaded however not endorsed in are affected.
On the off chance that you are endorsed in to Teams, remain marked and update the application to the most recent variant.
Assuming that you are not endorsed in, uninstall and afterward reinstall the application, refreshing to the most recent adaptation of Teams.