T-Mobile CEO apologizes for information break, shares data on future security plans

T-Mobile CEO Mike Sievert today wrote a letter to T-Mobile clients saying ‘sorry’ for the new information break that affected in excess of 50 million current, previous, and imminent T-Mobile clients.

Information that included names, telephone numbers, addresses, birth dates, government managed retirement numbers, driver’s permit and ID data, IMEI numbers, and IMSI numbers was taken and has been made available for purchase.

“We didn’t live up to the expectations we have for ourselves to protect our customers,” wrote Sievert. “Knowing that we failed to prevent this exposure is one of the hardest parts of this event. On behalf of everyone at Team Magenta, I want to say we are truly sorry.”

He proceeded to say that T-Mobile is “disappointed and frustrated” and that keeping customer data safe is a responsibility that is taken “incredibly seriously.” Preventing assaults is a “top priority” for the organization.

The programmer who professes to have assaulted T-Mobile’s workers yesterday said that T-Mobile’s security is “awful.” The programmer said that he found an unprotected T-Mobile switch in July and utilized that to get to T-Mobile’s server farm in Washington, where he had the option to get in utilizing put away certifications.

Sievert said that T-Mobile is planning with law requirement on a criminal examination, and that the organization can’t reveal explicit subtleties as of now.

What we can share is that, in least complex terms, the troublemaker utilized their insight into specialized frameworks, alongside specific instruments and capacities, to access our testing surroundings and afterward utilized beast power assaults and different techniques to advance into other IT workers that included client information.

T-Mobile has now told each current T-Mobile client about the information break, and is attempting to tell previous and forthcoming clients. Those influenced can visit T-Mobile’s site devoted to the assault, which gives instruments to pursuing free McAfee ID Theft Protection, setting up Scam Shield, and utilizing the Account Takeover Protection administration.

While trying to forestall future assaults, T-Mobile has entered long haul organizations with network safety specialists at Mandiant and with counseling firm KPMG LLP. T-Mobile is arranging a multi-year interest into amplifying its security.

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